The guys are always nice and helpful, and they help problem solve for me. like buying a new wheel and then letting me buy the spoke for the broken wheel since I am interested in learning those basic repairs
They were done when they said they would be. They only did what was needed- they didn't add anything extra on. They explained what they did. Great staff.
Service is outstanding. Knowledgeable; good at finding what you are need, or even when you aren't sure.
They carry brands I like and are happy to order if they are out of stock.
Was able to get brand new tubes and tires installed on my son’s e-mountain bike without an appointment on a Friday. They fit us in and for that we’re grateful. Nice, knowledgeable staff included Eddie and Daniel who made my son’s day by getting the bike ready to ride within a couple hours. Thanks again guys .
I've purchased two bikes from Pasadena cyclery in the last ten years, and my experience with them has been great every time! They're super knowledgeable and friendly.Teresa was so kind and helpful during my last visit.