Phat Tire has been very accommodating by receiving our 2 bikes in from Bike Flights and reassembling them for our visit.
They are really conveniently located right in the center of town with plenty of parking right behind the store.
Corner of A st and East Central.
We have stopped back several times for bike adjustments and they are always anxious to help!
Everyone is so helpful and prompt. Recently had tire failure and a bent rim. Andrew had me two new tires and the rim straightened out in less than an hour. We were able to get back out on the trails quickly. He could have told me that I had to purchase a new rim, but he didn't. He was honest and that goes a long way with me. We will visit Phat tire EVERYTIME we visit Bentonvile.
I went in to redeem the Bentonville E-bike voucher and I was taken care of so well! I found a bike in my budget , and I ended up paying for a front basket which they bolted on for me and gave me instructions on how to work the bike. I felt cared for there and everyone was so friendly and helpful. I’ll definitely be back!
From beginning to end each salesperson was patient, helpful, informative, and just all around kind. Oh, and not pushy with a sales pitch. I would recommend them for any bike purchase.
I couldn’t believe that in a bike town as busy as ours that I was able to get in with a flat straight off the street and have it repaired in ten minutes. Amazing customer service. Super friendly. Impressive work!!
I have been in your shop multiple times and there has always been someone ready and willing to help me with what I needed. The service is always friendly and professional. Thank you!