Trek of Downers Grove Googlemaps

   4764 Reviews
639 Ogden Ave.
Downers Grove, IL 60515
6309718877
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Recent Reviews:


Knowledge, timely and friendly

Very detailed and responsive.

Staff is extremely helpful, friendly, and easy to work with.

Great, timely service

Fast friendly service


Service was terrific.The bike repairs were completed in a very timely manner and were done well. Highly recommended.

Blake and team were amazing in bringing back to life my 1996 Trek! Thnx so much!!

I had a great experience with Trek Bicycle in Downers Grove! The staff were very professional, knowledgeable, and helpful. They fixed my bike in a very short time, even though I showed up without calling ahead. I really appreciate their excellent service and quick turnaround. Highly recommend them!

Usually when I’m shopping at this store I’m buying parts from the mechanics in the back. All of them are extremely helpful and knowledgeable

Service was completed quickly and before the expected date. One issue couldn't be resolved; the remote fork lockout button is no longer available and couldn't be repaired or replaced but that's not the fault of the mechanics at the shop.

Tremendous product expertise and the maintenance crew is excellent.

Brought in a simple flat tire, was expecting to have to leave and pick up later, espeically after seeing how busy the techs were. But your guy immediately fixed the flat, improved the rim tape situation, and had me back on the bike in <20mins. Thank you for the awesome customer service! Eric Stopka

Quick and knowledgeable service

dependable and reputable brand in cycling

I cannot say it often enough about the incredible service I receive at the Trek store in Downers Grove. I had two tubeless tires that were not holding air. I thought it may be a sealant issue. However, I told the repair staff that if the tires needed to be replaced, I approved the work. They could have made a $500 sale from me. Instead, they looked up and saw the tires were still under warranty and replaced them free of charge. You just do not see this type of honesty and integrity these days. If you need to buy or service your bike, I highly recommend Trek in Downers Grove.

The tech took time to answer questions, and even added some information he felt might be useful.

Trek Downers Grove has high quality and timely service on all of my bikes. While I am usually not in need of gear or products, I am always in need of reliable mechanic work on all of my high-end bikes. The service at Trek Downers Grove is incredible!

Everyone at that location are awesome. They always take care of me every time I come in, especially the service department.

The design, quality and performance of trek bike bikes are unparalleled and the customer service at their store on Ogden Avenue in Downers Grove is top rate.