Trek of Naperville

   3517 Reviews
3416 S Rte 59
Naperville, IL 60564
6307788877
Visit Website

Recent Reviews:


They had a nice selection in stock and the associates were very friendly and knowledgeable about the products.
Report a concern

Sean was great to worth with, answered all my questions, gave me a lot of time, and we had some laughs.
Report a concern

Sean was awesome. He was super knowledgeable and helpful. I’d recommend the bike fitting here to anyone that rides.
Report a concern

Responsive Flexible (regarding schedule for warrantee check-up) Friendly Prompt turnaround Professional and businesslike
Report a concern

Your customer focus is awesome. Thank you
Report a concern

My first ever call to the service desk was cordial and very responsive. I had a flat rear tire that needed to be repaired. After bringing it in, I was shown that the sidewall had blown out, and the tire needed to be replaced. While replacing the tire, four spokes also had been broken. To keep the tire true and properly tensioned, they needed to be replaced. So I left the bike overnight. Early the next afternoon I received both a text and an email that the work had been completed. Trek did a great job, was courteous, professional, and on point.
Report a concern

Great service and friendly staff.
Report a concern

Friendly, nice people, Chris. Sean? And Adam?
Report a concern

Very helpful great products ! thanks Trek
Report a concern

Adam was absolutely fantastic to work with during my initial visit and purchase! Very friendly, personable and knowledgeable. Took time with me and my son to answer all our questions and provide useful guidance and recommendations for the best bike to fit our needs. Would highly recommend working with Adam on a bike purchase. He's the main reason why we returned to purchase.
Report a concern

Staff was very kind, professional, and helpful! He helped my son pick the right bike, and helped point me to the right bike when the time comes for me to buy my own.
Report a concern

Staff is very helpful. Pricing was reasonable and appropriate. High quality product. Service after I took possession of my bike continued to be outstanding!
Report a concern

Awesome service in an efficient and timely manners.
Report a concern

Well made products, very helpful and enthusiastic staff! Made things so easy!
Report a concern

I love trek bikes! Been buying them for over 10 years, will never buy another brand and have not. I have 5 right now as the kids grow and get bigger and just hand them down. The little one who is 6 was using a bike that my 12 year old first had. These things never break and the support is tremendous. Totally amazing one of a kind experience.
Report a concern

I absolutely love this Trek shop! Everyone is super friendly and knows their stuff—especially Adam, who spent plenty of time walking me through everything I wanted to know. Since I’m new to cycling, that really meant a lot. I totally recommend checking it out.
Report a concern

I appreciate that they ordered the part for me. I was able to pick it up at the time that they said it would be ready. Thank you.
Report a concern

Fast, got a text when my bike was ready. Reasonably priced.
Report a concern

Always speedy service and helpful friendly staff. We have fun everytime we visit!
Report a concern

Friendly atmosphere and the ease of purchasing
Report a concern