10 out of 10
Torsten and KC have been super helpful getting me going so that I have no issues (or at least equipment excuses) for my training with Robbie.
I really appreciate it. Torsten has always gone above and beyond, time and time again, and has never made me feel incompetent (even though I am). He always gets me going.
KC has helped expedite things and got me the most amazing cycling shoes that are 10x better than what I was using.
I’m truly appreciative! With these partners, I feel more confident that I’ll meet my crazy cycling fitness/health goals.
Great, fast, friendly service. I needed my tubeless tires changed. Torsten and John got it done fast and I didn’t have to leave my bike overnight. Always friendly team members!
Service was excellent At recommending exactly what I needed to fix my problems. Bike was ready promptly. I wasn’t charged for an issue that arose after tune-up last Spring
My 14 year old son loves to skid his back tire to the point the tire was completely smooth. It finally popped so I took the wheel into the Trek Store in Highland Park. They laughed. Hard. And I walked out of there with a brand new tire and inner tube fitted just 10 minutes later and at a reasonable price. I'll be back when he wears this one out which shouldn't be too long!
Greeted me when I came in. Had the product category I was looking for and recommended which specific product was best for me based on my bike style. Took the risk of purchasing the wrong product away and saved me time. Appreciate the friendly, quick service.
Always knowledgeable and reliable. Sometimes repairs take too long primarily due need to order parts that have to be delivered via third parties. Is it possible to stock more parts locally?