The salesman was very attentive to us, and was willing to help. All we were doing is buying a small bell for a kid's scooter. This could be an irritation to some employees. But that was not how we were treated. The employee walked to the bells, and then stood there, and talked about what would work . The child chose one that we all thought might not worki. But the fellow patiently went back and tried to install it.
It didn't work. Then he went back and tried to install another one on the scooter. What incredible service. That bell worked. We all went out happy, and we will be back when we are ready to get a bike. Thanks for exceptional attention and care.
I worked with Peter Post who did a fantastic job working with me. The reason I brought my bike in was due to the rear tire on my Domane, carbon frame bike had worn down to a thread spot. I purchased the bike at the expo in Milwaukee this past March, I have put on approximately 1550 miles. I felt this was a rather low mileage, but Peter told me it was not unusual. Peter walked me through the tire change, clean up of the wheel, installation of the new tire and filling off the dealer. Peter gave me tips as he performed the service and was very cordial as we talked.
I appreciate wheel and sprockets support of the Scenic Shore bike ride and Blood Cancer United. I have ridden the Scenic Shore four consecutive years and I am almost there years removed from chemotherapy for follicular non-hodgkins Lymphoma.
Thank you for exemplary service and your support for Blood Cancer United.
I brought my bike in for an adjustment. It was done promptly. I took it for a ride when I got it home worked perfectly.
I also had an issue with my display. Discovered it was operator error.