Paul made the purchase process simple. i am a repeat customer and have bought many bikes from Wheel. I'll keep going back because of employees like Paul.
People make a difference. I could have ordered this bike direct from Trek and had it show up at my home. I chose to go into Wheel because the employees at the Fox Point location are amazing.
Excellent customer service.
A sales people in the mechanics go up and beyond and helping you.
The selection of bicycles and bike parts are to die for.
I highly recommend the Wheel & Sprocket shop on Fox Point,
Great and friendly team, both in sales and service. Service manager is awesome; helpful with troubleshooting and recommendations. We feel we can (and we do) trust the W&S team with our bikes.
I was out on a bike ride and needed to stop by the shop for a quick link for a broken chain. When I arrived, I realized I left my wallet at home. But Jesse was able to find the part I needed and sent me a payment link via text so I was able to pay as soon as I got home. Saved me a trip and got me what I needed. Thank you, Jesse!
Tremendous customer service from all staff members.
When you enter you are verbally greet which is accompanied with a smile.
Staff is knowledgeable about their products. They have multiple staff that has areas of specialty. I have purchased two bikes and HIGHLY recommend Wheel and Sproket Fox Point to anyone interested in purchasing a bike or in need of repairs on a bike.
I always get excellent service from the staff at Wheel & Sprocket. I have 100% confidence in their ability to complete service tasks on my bikes in a professional and timely manner. Beyond that the staff members are all bike lovers and super friendly and enjoyable to interact with. Thank you Wheel & Sprocket Team!