Staff was very knowledgeable and helpful. This type of positive interaction is rare these days. My main reason for buying local was to maintain have a long-term relationship with the business.
I don't even have a bike, I have a wheelchair (with wonky casters and loose wheels), and you took care of it. Service was prompt and courteous. Everything is working great now.
World of Bikes is a staple in the Iowa City cycling community. They have a great staff that is always willing to help and they carry a good selection of industry leading products.