Friendly and personable. There is a warm feeling when you walk in. This is both visual and interpersonal with the staff. People say hello, but dont rush anything either. That is a hard combo to achieve but they have done it.
I got help as soon as I walked in. The door then what I needed. And although the item I was looking for was out of stock, I was offered a solution for free. However, I had the same solution at home already, but I'm truly grateful, great job you guys
Great customer service and quality work. Patient and explains any questions asked without making the customer feel bad for not knowing. Very few places still offer layaway and it is a big help to be able to pay in payments instead of one lump sum. Staff actually cares about customers getting out and riding and not just sales.
They have been awesome. They have given my wife and her friends the red carpet service. My wife bought her bike and as a result at least 3 of her friends have gone back and purchased new bikes. When they needed service the technicians have been kind and helpful.
This is a FANTASTIC entity! We have looked high and low for our sons Hiboy Scooter to get repaired. This is the ONLY company that worked with us. Not only did they complete the work at a very fair price, but their customer service is top notch. Very communicative with text and phone calls, patient, informative and also KIND! I would recommend this business to anyone and everyone. I know why they are successful for 50 years, because they know their products, how to repair and charge fair prices.
World Of Wheels is one of my favorite places. The staff is always super cool, very helpful and friendly. One of my favorite things to do is look at their massive inventory when I take my bike in for repair. I feel like this place is the king when it comes to bike repair. It's the only place I really trust with my bikes. I feel like I always need something for them and World Of Wheels has the expertise and access to parts to do just about any job.
Its really the staff that has me returning. Mathew is the friendly guy at the service counter. Dude always goes above and beyond to try and help. I always feel good when I see him behind the counter.
The main mechanics Ken is very skilled. I travel an hour just to have him work on my bike. He pretty much oversees everything. Thanks bro.
The manager Eric has helped me on multiple occasions. After coming here for nearly two years I learned bro really cares about all his costumers and making sure things run smoothly.
The experience led by Eric and World of Wheels is priceless to me. I consider myself a serious biker and World Of Wheels enables me to live the live I dream about. Much thanks and respect to Eric and World Of Wheels. I cant remember everyones names but they are freaking awesome to.
I bought a headlight for my recumbent tricycle. Light is very, very bright and it was very easy to install. I feel much safer writing my trike, even in the daytime, but especially at Twilight or in the early evening, with this light. I have a tail light that is similar.