Friendly and knowledgeable staff. I was looking for a gravel type Ebike, Im a Trek loyalist, and Zion Cyclery had just what I wanted in my price range.
I ride a recumbent trike because of a spinal cord injury and my chain broke on the Sunday morning before Labor Day. And your sister store in Highland Park came to the bike trail with a van and brought me to the store fixed the chain and I was back on the road in 30 minutes
Everyone is helpful, knowledgeable, friendly, store is well stocked. We have purchased several bikes from this location and have had repairs and maintenance performed there. Overall excellent experience.
I took my e-bike in for a Firmware update, possible new tires, and possible tune up. They checked it on the spot, said I didn't need new tires yet, and only suggested a basic clean and adjustment. I appreciated the attention, honesty and savings.
Jim Foster Pleasant Prairie