They did a great job and continued support the complex huge whole house reverse osmosis in new construction. They backed me up as a builder and didn’t cause a communication nightmare like many of the subs in this valley.
They are reliable and they do the job. On the service side you are responsive and RALPH is especially terrific. Whenever he is in he area he calls to make sure everything is okay with us, he is very efficient and effective and he is really a pleasure to work with. The one negative is that it is often very hard to reach a real person at your office. I have not needed to do that for a long time, but in the past when I have had to it was exceptionally difficult. Once I got a person it was just fine, but the number of times I had to leave a message was excessive. I hope that that has changed and I am glad that I have not had to call.
As a whole, Culligan is a great company that is thorough when they come for service. However, if there is an issue, they come only on the designated service day, which is every other Wednesday. Ralph, has been my service person and knows what he is doing ,and is a pleasure to talk with.