I was able to speak to an actual person about a helmet I needed information about.
I had been searching for a helmet with the magnetic clasp, and Schellers was one of the few shops that carried one.
Ordering was easy, and the helmet arrived quickly. I had no problem adjusting it, and it’s light weight and comfortable.
Cooper at the Shelbyville Rd. location was super nice and helpful. He didn't pressure us in any way but was quick to help and answer all of our questions about bikes we were looking at for my daughter. He provided feedback and allowed my daughter to take a test ride. He made the purchaing process super easy and helped us load the new bike into our vehicle (which included removing the front tire). Cooper should be recognized for his customer service and product knowledge.
As far as the bike is concerned, my daughter is super excited about the purchase. The bike by all appaearances is very well built and will be everything she needs for years to come.
P.S. my parents always bought our bikes at Scheller's going back to the 1980s. They didn't have a lot of money but always provided us with good bikes from Scheller's as kids, so when it was time to buy my daughter a good bike, I knew where I was going. It's nice to see that the quality of products and services at Scheller's hasn't changed in 40 plus years.
The staff at the Middletown location were very helpful in solving my problem. They let me know what they could do and how much it would cost. They fixed the problem and the cost was reasonable.
I have been a customer of Scheller's for over 20 years. I have purchased two Trek bikes and some bikes for grandchildren. Staff is knowledgeable and courteous and the service has been excellent. I have also purchased exercise equipment and Scheller's does stand behind their products. I highly recommend Scheller's!
I can't say enough good things about Scheller’s Fitness & Cycling, especially Greg Scheller!
I recently exchanged emails with Greg while looking for donated bicycles for Second Hope Ministries, a nonprofit organization that helps men and women rebuild their lives after incarceration.
One of the biggest challenges the men we serve face is transportation, particularly getting to and from work. Something as simple as a bicycle can make a life-changing difference by helping someone maintain employment and become self-sufficient.
Greg was kind enough to point me in the right direction and connect me with someone who could help us obtain donated bicycles.
What impressed me most was his willingness to help, even though there was nothing financially in it for him. That's the kind of character and community spirit that makes a business special!
Thank you, Greg, for caring about people you may never meet and helping us give these men a second chance. Sometimes a simple act of kindness can change someone's life!
I highly recommend Scheller’s Fitness & Cycling!
My bikes and most of my cycling equipment has come from Scheller’s in Middletown. They are service oriented and pleasant to do business with. Their community involvement is second to none.