I stopped in the other day for some CO2 cartridges, but it seemed they were out. However, the clerk took extra time to search their inventory & receivables - came back a few minutes later with the cartridges apologizing that the empty cartridge bin hadn't been restocked. His effort resulted in me buying a new pump in store (as opposed) to ordering from the online stuff-marts. I should also mention that I needed to an empty bike box several months ago for shipping of my bike as I've been traveling for work this year. Scheller's ended up being the only shop that offered me an empty box - all the other shops wanted to charge for an empty box... Full circle ending really, as the used bike box brought me back for cartridges - Suffice to say, they'll MTB repair/service work moving forward.
I always take my bikes there. Prompt and professional service. They saved a bike that had been owned by my father and after replacing most of the parts made it new again and a wonderful ride. Staff are friendly and courteous and I will remain a loyal customer.