I spent a lot of time trying to find the bike I wanted by looking at bike shops up and down the state. I finally came to my senses and contacted Rick at Rubber Soul and he found the exact bike I was looking for, worked his magic, and had it in the shop all ready to go in two days, calling me a couple times to keep me posted along the way. When I got to the shop, Eric already had it on the trainer for some minor fit adjustments and swapped out the handlebar stem for a different size so I could take it out for a test ride. Purchasing a great bike was made even better by the personal touch that only a local bike shop can provide. Rock 'n' Roll with Rubber Soul!
Rubber Soul Bicycles has the best customer service of any bike shop I have patronized. They have great products, fair prices and always strive for customer satisfaction.
John and Rich are the best. First time shopper and had a unique situation that they were more than willing to spend the time and accommodate me. Will be a longtime customer for sure.
I love everything about their products and services! Everyone is super friendly and they greet you by name when you walk in the store. Not only are they extremely fast with their repair work, but they check in with you if there’s any reason for delays so you know exactly what’s going on! I always recommend them to anybody who asks for a good bike shop!