Trek Bicycle Sheffield Fox Valley Facebook Googlemaps

   1840 Reviews
2 Fox Valley Way
Stocksbridge, Sheffield S36 2A
01743 343775
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Recent Reviews:


Efficient and Friendly service as ever!, Trek got my eike back on the road quickly after a battery issue, thanks for the chain advice!

Great service.

Paul & Connor were very helpful! Bike and helmet ordered and turned up quickly and well protected! Many thanks

Happy with the bike from the start really , however this is a constructive criticism of which I feel could do with addressing because hopefully it’s going to benefit the trek brand going forward ! That is the service was fine , but the conversation with the technician wasn’t really encouraging in that when asked if I had any issues I was told on each specific question that “oh yeah we get a lot of that happening ! “ then again and again on different points . My thoughts coming away leaving my bike was this :- if this is issues that are happening then why didn’t the sales team inform me of such? So I could make a more educated decision on purchasing said bike !! The bottom line is if these are common problems with the bike then the production at source needs attention/addressing . These bikes are not cheap items they need to be spot on ! Not a moaner but it’s just my personal opinion of the whole trek experience ! 👍

Great service

Helpful staff, good service all round

Good service

Very helpful staff, good quality service maintenance, thank you!

Staff are always friendly and welcoming and well informed. I have recommended this store to so many people and even though I don't live close by but always use this store as they are so helpful.

First class service at Trek Fox Valley. friendly knowlegable staff. my go to ike shop.

5/10 stars? No — a well-earned 10/10. I came in yesterday to exchange my size S for a Medium, and the whole experience was excellent. The staff were genuinely helpful, patient, and professional from start to finish. They made the size swap easy, explained everything clearly, and didn’t make me feel rushed. You can tell they actually care about getting the right bike on the right person. Friendly service, no fuss, and they treated a simple exchange like it mattered. That’s how it should be. Would happily come back — and I’d recommend this Trek store without hesitation.

Marvellous service

Very professional and friendly staff , opportunity to test ride bikes without high pressure sales.

The staff are so friendly and if they cannot answer a question someone else in store can.

GREAT SERVICE

All good no problems

Great price, good communications and swift delivery.

My Checkpoint SL6 is the.perfect do-it-all bike for me. In addition, the staff at the Sheffield store are super friendly, super helpful and I always know my bike will be serviced correctly and on-time. Thank you to Mark, Conor and Jonno - keep up the great work!!!

Really good , knowledgeable and helpful staff

The service I had was good quality. Everything that was done on top of the service was needed and only done after consultation and explanation. Any questions I had were answered clearly. Overall an excellent customer service.