I bought an Electra Go E-Cruiser through Bike Exchange, that was processed and shipped through Zippy's. My bike arrived so quickly - dare I say the shipping was Zippy? The bike was well packaged, there were no hassles, and I will enjoy it for many years!
The shop evaluated my ebike which got wet from a flood in late September. The parts they assessed that needed replacing and the labor charges were reasonable!
My ebike feels like a new bike again!
The customer service was excellent. During the nor’easter I placed an order for a little bell for my granddaughter letting them know I had to pick it up that Saturday. They called 3 suppliers and got it in within 2 days. They were so great and accommodating and did it with a smile! Can’t imagine how great the service would be if I spent $2000 on a bike if it was so great for a $20 bell!