The shop evaluated my ebike which got wet from a flood in late September. The parts they assessed that needed replacing and the labor charges were reasonable!
My ebike feels like a new bike again!
The customer service was excellent. During the nor’easter I placed an order for a little bell for my granddaughter letting them know I had to pick it up that Saturday. They called 3 suppliers and got it in within 2 days. They were so great and accommodating and did it with a smile! Can’t imagine how great the service would be if I spent $2000 on a bike if it was so great for a $20 bell!
Provided great recommendations on bike repair. Repair work price was significantly less than estimated. Repaired bike within 24 hrs & ready for immediate pickup.
The customer support is outstanding!! The team helped us navigate the standards for sizing children's bicycles and did not rush us to make a quick decision. Absolutely a fantastic experience and they stand by their quality products!!