It was a very relaxing stay with general
.very comfortable at the stay..fixed my problem very quick..will recommend to everybody..the only think I wasn't to happy about the PRICE..my wife and I are on disability so $259 a hour wasn't very comfortable but I guess I just won't eat for couple eat for a few days
Matt was fantastic. He had a lot of patience going back and forth between campers that we liked. I can't say enough about how comfortable we felt.
Marshall did a great job with the final walkthrough. It was a great experience to shop at General RV.
I came in for a warranty repair. I worked with April ahead of time to make sure all items were covered. The initial item was repaired. We did a quick walk around with April and Mike - fortunately or unfortunately a fault appeared. Mike quickly diagnosed it related to original concern. The team worked with warranty and got me on my way.
Customer service was very good throughout the search for our RV and the purchase process. Other than a few issues with our coach at delivery that required it to be returned immediately for service, the experience was very good.
I bought my Motorhome at the Elizabethtown PA General RV and I needed some warranty work performed and the Ocala store coordinated with the Elizabethtown store to get it done since I was going to be in the area.
Our service rep, Tracy, kept us informed of the incoming parts, warranty status, and scheduled service date. All was smooth and fast with the check-in process. The microwave and countertop replacement was done in one day, and Tracy had our rig all ready for pickup. Excellent experience all around!
EXCELLENT the best process and fast for any motorized vehicle . We love our new rv.
Everyone of the staff we encountered was a10 . Very kind , respectful and Jon , Amanda , Richard everyone was fantastic wouldn’t go anywhere else for a RV or service Great place !!!
No peas under walnut shell. Technicians very intense to please they are limited by expanse of tools and versatility our delivery challenged them but they got it done