Machinery Row Facebook Googlemaps Yelp

   7666 Reviews
601 Williamson St
Madison, WI 53703
(608) 442-5974
Visit Website

Recent Reviews:


Staff are experts at their craft and in customer service. Both are great.
Report a concern

Great job tuning up my bike. They fixed the clunking issue I had and got me back in the road quickly.
Report a concern

Helpful staff. People have passed on good information to me each time I have brought my bike in for any work.
Report a concern

Helpful knowledgeable staff.
Report a concern

Outstanding customer service!
Report a concern

Staff is very friendly and helpful. Very large selection of bikes and bike related merchandise.
Report a concern

Mechanic was very friendly and helpful.
Report a concern

The install was done professionally and completed on time.
Report a concern

Knowledgeable
Report a concern

Selection and quality
Report a concern

The staff at Machinary Row is always very knowledgeable, friendly, flexible and skilled! Thanks for your excellent customer service!
Report a concern

There is a wide variety of bikes available, and I felt that any mechanical service required would be provided. The staff was knowledgeable and friendly. Michael was a great in helping me choose a bike that met my specs and encouraging me to take my time trying the bike, and returning again to follow-up any questions.
Report a concern

Always good quality and experienced bike mechanics. They got me back on the road with in minutes
Report a concern

Everyone is friendly and they do a great job of explaining their repairs. You feel valued as a customer.
Report a concern

The mechanics are excellent. The products and accessories at all locations are reasonably priced and it is great to have local shops to bring in my bikes for repair.
Report a concern

Genuine people on staff. Helpful and considerate. Low pressure. 30 day guarantee on products.
Report a concern

Mechanic that helped me buy a new chain was helpful
Report a concern

Fitting went well Ready on time and well prepared Informed me on fit and function Asked about experience and expectations Several (4) bikes ready for trial
Report a concern

I've been a long time customer of Machinery Row. I bought my bike from them in 2009. They are keeping it alive and rideable. Wouldn't trust my bike with anyone else.
Report a concern

Then friendliness of the staff
Report a concern