The staff were helpful without being pushy for a sale. Answered a couple of questions, checked we were ok and left us to discuss purchase decision.
Friendly and helpful, would definitely buy from again.
They also stock Swiftwick socks, so an even bigger tick!
Michael and the team at Transition Cycles went above and beyond in getting me onto my first gravel bike. I have to say the bicycle fit service was beyond my expectations. I have bought many bicycles over the years and never before have i experienced that level of attention to detail. Michael spent at least 2 hours setting the bicycle up to my dimensions. He even picked up a structural abnomally in my posture. It's my first Trek bicycle but if that's the level of service one can expect everywhere from Trek, then I'll be back again.
Shout out to Jo and Anthony who always have a smile for customers.
Thoroughly recommend Transition cycles in Ballina.
I highly recommend Transition Cycles in Ballina! Their workshop team is incredibly efficient, professional, and trustworthy. What stands out most is their fantastic communication from start to finish. I sent over a full list of exactly what my bike needed, and they carefully read through every detail before touching the bike. They made sure to get my full approval on the plan and pricing before proceeding. It is rare to find a shop that respects your instructions and communicates this well. Whether you need a simple flat repair, a major service, or professional bike fitting with Michael, this is the best shop in the region. Five stars!
Fast and friendly service at a reasonable price. I took my bike in for a quote, the team informed me what needed doing and how much. They were able to fit me in the next day, fix my bike within 2 hours for a reasonable price. Very happy!
A one stop bike shop with:
- very organised and professional approach to bike servicing,
- friendly staff with excellent product knowledge across a very broad range of bike parts and accessories, with a refreshing focus of advice based on what best suits customers without upselling,
- great product range with competitive pricing.
I would highly recommend Transition Cycles. The services was amazing. They fitted a new saddle, a rear view mirror and a bike lock while I waited. Great service.
I felt listened to in a friendly and respectful way. Jo worked to meet my needs and requests. The communication between the store and myself was excellent all the way. I am a highly satisfied customer. Plus, I love my new bike!