The East Side In-Shape is always clean and well-maintained. The pool, spa, and sauna are almost always in working order. When the pool went down recently, I received several phone calls informing me. (It's a 32 mile round trip drive for me, so I really appreciated it.) September is a very professional manager and you're lucky to have her.
I really enjoy the space and variety of equipment. The staff are really kind and helpful, they basically turn into family once you’re a regular! The gym is well maintained and basic equipment gets fixed quickly.
It's a good gym. I do have request though:
For the In-Shape on 47th street.
- Please add a stretch machine device. The standing one that is common. The sit down one y'all have iisn't the best there is.
- More punching bags
- A supine chest machine.
That's it. Great job.
I come to the gym at 4am. Your staff is always on time and willing to answer any questions relating to equipment or any possible changes to opening time. Your counter staff is welcoming and smiling. You guys need to hire 5 more people like Sam. He greets everyone and he is very personable. Everyone that I have encountered always gives that extra encouragement to keep me returning several times a week.
The East Palmdale Club has friendly staff, that always greet you coming in and wish you a great/good day when you are leaving. The club is clean and well maintained. No long waits for machines either. No matter what day or time I show up, it is always a good experience.
In-Shape is a wonderful gym. It has everything you could possibly need for a workout. However, the new method used to clean the equipment in my personal opinion is not good. I would like to see it Go back to how it was.