We are pleased with the staff available at the podiums if members have questions or need assistance. Also, are pleased that equipment is continuously repaired and reupholstered.
Please, keep hand sanitizers filled during cold and flu season!
The Midlo Y has multiple benefits. Exercise classes are well designed and easily accessed. Instructors are personable and skilled. Camaraderie within the classes is wonderful.
But the family atmosphere that floods the aisle from the entrance back to the exercise areas is a wonderful thing. It's like a neighborhood street where you are greeted and can greet.
I really enjoyed my first visit to the Midlothian YMCA! The staff was incredibly friendly, welcoming, and helpful. Since it was my first time there, I wasn’t familiar with where everything was, but they took the time to show me around and made me feel comfortable. Their kindness and excellent customer service made a great first impression. Such a welcoming atmosphere, and I’m looking forward to coming back!
I love the sports programming. The season doesn't feel too long, the refs and volunteer coaches are amazing, and it's just all-around good experience. I do feel like there have been some changes above the branch, at the higher level, that have been disappointing. One is not having trophies this soccer season. The kids were disappointed. I also wish we had some of the same programming other YMCAS have, like gymnastics and more offerings. I like the indoor soccer league coming up with the practice just being part of the game. In the sports descriptions, you need to include the times they will meet. It's okay if it isn't specific yet, but you need to state something like: practices will be between 5-7 every night but Friday, Saturday, and Sunday. Without it, we are always digging for more info.
Also, when you write an email to someone, you want to know who you are talking to. I have never heard of any organization not signing their name on the email, but that is what happens at the Y.
Camps are good, but be careful with who you hire. You want the best of the best, which means recruiting NOW at the local high schools/colleges. Would love a half day Camp Saponi option.
The outdoor pool is great. However, we all missed some of the events of the past. There was no 4th/Labor Day lunch. The music on the Friday night of the final weekend was great. Would love to see more of that and just more fun in general. I also would love to see more activities on the 4th of July, relay races, etc. Maybe even a bike parade before the pool opens.
Swim Lesson coordination is a disaster and have always been. You need someone ultra organized to run that process. The man in charge last year was actually great, but there are just too may responsibilities. If you try to get a private swim lesson, you will never get a response and have to keep hounding them. Group lessons- would love to see some earlier options during the week, even late afternoon.
Haven’t taken any classes, but the equipment stays updated, not so crowded, members are there to work out! And people like John at the AM front desk are golden.