Trek Bicycle Tacoma University Place Googlemaps

   3270 Reviews
3550 Marketplace W, Ste 102
Tacoma, WA 98446
2533932684
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Recent Reviews:


Good quality stuff and friendly staff
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You can always count on them to be honest and give you all the information you need to make a good decision. Its a brand I trust because of the team that works at the University Place Trek.
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Exemplary customer service. The Trek staff are incredibly patient, approachable, and quick to answer questions clearly and concisely.
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The padded bike shorts we just purchased fit like a T ! It also looks like regular yet stylish shorts one can wear around town. Bike shorts arrived at the store on ETA! We highly recommend Trek Bike .The staff at the UP,WA store are very welcoming. We'll buy products from them again. Shout out to the University Place ,WA branch staff most especially to Derek. Derek is a wonderful person and has outstanding customer service. He is a great listener and knowledgeable, he knew exactly what product we were looking for. He was kind, courteous and professional. He patiently helped us tremendously in navigating the product search and ordering process. He also let us know what to expect . Derek is a gem!
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You had what I needed. Came in in search of replacement tires for my old trek mountain bike and got what I needed.
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Staff is great and very welcoming when you come in. My bike is all tuned up and looking great. And the jolly ranchers at the checkout are delicious.
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I’ve been coming to track for a couple years with two or three different E bikes and they have serviced them all very well. I do like the quick turnaround and the way you text people and emails is a big help as well. Maybe in the near future you should get your text to go to training to do the motors on E bikes as well on how to service them. I think this would help you guys out a lot and also bring in more business. So hopefully you can make this happen.
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The bycicle and casco 🪖
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Knowledgeable, fast, respectful
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The guys in the shop took such good care of me! They tricked out my bike with every accessory that I might need, installed them and ordered whatever they didn't have in stock! They were so efficient and made me feel like the most important person in the room. I'm so grateful to know such service still exists in the world. They even delivered my bike to me and showed me how it worked!
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Great communication
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Everyone at the shop was so enthusiastic about my first adult bike purchase, which made me even more excited! I wasn’t comfortable on two wheels, and they listened and ordered an e-trike for me. I really appreciated their encouragement and help finding something that felt right for me!
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Good service and great supply of parts
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Wonderful, honest customer service. They are very knowledgeable and do excellent work
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Everyone is always friendly and helpful.
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Great staff!
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Great service on my electric bike.
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Friendly service and quality products
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The service at the store in University Place is the best in town; I know this because I've gone to the other shops. Best, because they are gracious and helpful from the moment you step in the store, and even when they're super busy, they've always gotten my bike back to me when I need it. Thank you to the people at Trek UP! You are the best.
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Gloria was very helpful! Answered all my questions and helped me get the bike for me!!
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