I had stopped going to this salon because of a very rude receptionist. On one occasion, I had to miss an appointment because my daughter became sick, and I was charged $100 for canceling. I understand cancellation policies, but this was my first time ever canceling an appointment.
At that time, I also had two additional appointments scheduled for my daughters about 6 or 7 days later. I decided to cancel those appointments as well. The receptionist was very rude and attempted to charge me an additional $240. The salon's policy stated that appointments canceled with at least 24 hours' notice would not be charged. When I called to ask about it, she simply repeated that those were the policies without offering any explanation or assistance. Fortunately, I had locked my card, so the $240 charge did not go through.
Because of that experience, I stopped going to the salon for about a year. Yesterday, I decided to give it another chance because the stylists have always been excellent, even though the receptionist at that time was very unpleasant.
I'm so glad I came back. There was a new receptionist who was incredibly kind and welcoming. I had an appointment scheduled for a certain time, but an unexpected situation came up. I called to see if I could move my appointment to an earlier time, and she was very accommodating and rescheduled it without any problem.
When I arrived at the salon, I felt very welcome, and the stylist who cut my hair did an outstanding job. Honestly, the result was even better than what I had asked for. Thank you!
Breeze Round Rock is one of my very favorite places to unwind !
The environment is peaceful and my stylist Piper does such a great job ! My mind is at ease each time and able to relax knowing I will Leave with a wonderful refresh each time .
Abi is great. Always personable. I also like that she never tries to push extra services or products on me. She’s great at what she does, and I trust her.
I love the personal attention, not sharing my time with my hairdresser with someone else. I got exactly what I asked for and I’m extremely happy with the result.
Katie listened to my concerns and what I was looking for in a style. Her service was AMAZING!! A great cut with lots of extra attention (hand massage, head massage). And the products are great!
If you're looking for a stylist who provides a precision cut and expert color, Abi is the one for you. She has a good eye for those who need direction, but if you know exactly what you want, she'll give you exactly what you're looking for. She's the best!