The service department and staff is always helpful even though I don’t have a Trek bike. I had an incident with my brakes a day before a race and they were able to get it fixed it in time for the race. Actually much faster than expected
I truly appreciate the great customer service at Trek! They are always so kind and patient. They are extremely knowledgeable and are quick to diagnose and solve any issues. They have saved the day right before my son's mountain biking race more than once. Thank you again! I definitely recommend them to anyone.
La atención muy cordial, siempre preocupados de que me sienta bien y que mis requerimientos de productos o servicios sean atendidos rápidamente. Muchas gracias !!!
Trek in AF is always my go-to whenever any of my bikes need maintenance. The service is reliable, quick, and the communication is great. Not to mention they have some of the best looking bike shop employees I've seen in a while.
Customer service is stellar. Tony was very helpful in my bike fit and knowledgeable with all my green questions.
Dillon is an awesome dude in the service department. Stepped up and helped me with a smile. Highly recommend this shop.