Very professional techs.
The office initially didn't give me a clear explanation of what was included in the annual plan. One person seemed very disorganized, didn't have her computer on, had to phone the tech in the field to get some information.
The service we received was very thorough. We were very happy with the results, however the entire neighborhood has been experiencing rats in their gardens. I was advised to call the city which I intend on doing in the week to come.