In a day and age where there are phone trees, voicemail, websites etc. the lack of a personal touch is missing far too often. No matter the age of a customer, it is nice to see a face and connect that face with a name. I have been a customer of Culligan of Snohomish for at least 10 years if not longer and I have never, ever, been disappointed with the service. I would consider my association with Culligan to be one of my favorites as I know that if I have to have contact with them for any reason, the situation will be resolved quickly, fairly and most of all, with a great amount of respect that comes from the heart. I also have to say that while I do like Culligan and their products, the products are only as good as their representative and again, Sherri is a great role model for the company.
I honestly think she is one of the best people I have ever come across that is the face of the business.
For seven years We have had the Culligan filter system in our home For those years Micah has serviced the system if and when we have issues he takes care of it or contacts the appropriate people to take care of us. All of the staff in Snohomish are helpful knowledgeable and friendly. Thank you Micah and the rest of the staff for excellent service
Micah talked with me and confirmed that a service call was needed. He provided a summary of our likely options and took responsibility for initiating the process. He has a very helpful and pleasant manner.
We have been Culligan customers for 20+ years and have always had excellent service. Delivery people are very polite and friendly. We especially like the reminder call.