Always a great place to purchase bikes and gear. They work to understand your needs and help pick out the perfect setup. This is the fourth bike I’ve purchased from Livermore Trek. Great people.
Staff were all great to interact with and were helpful. When the bike came from a different store on the truck, they got it done that morning for
My daughter’s bday. Thanks so
Much.
I am most impressed with the service dept. The work was done on time and returned to me in near new condition. The staff is courteous, efficient, and customer focused.
We had the best experience working with the gentleman that usually works in the Alamo location. He was friendly, personable and took care of our service need immediately.
Great service got my bike back very quickly. Everyone was very helpful I got a call from the tech letting me know what he had done.i highly recommend them.
We went in to pick up my son's pegs that were ordered. That morning of we noticed his bike kept losing air. When we explained this the technician graciously offered to look for it. It was determined we needed a new tube. While changing it out he taught my 12 yr old and I how to change it out ourselves. He was beyond patient. He then showed my son how to put the gel in the tire and let him do one of them. The patience, service, and personalization was too notch. I don't think I will go anywhere else going forward.
They had/found bike I was interested in in From a shop in Reno. Not crazy about the color but the new Trfks aren’t out yet and I need a bike now…, red of blue would have been better but I’ll settle for battleship grey. Taking it out this AM for her 1st ride …. Very excited!!