Trek Bicycle Alamo Googlemaps

   2379 Reviews
180 Alamo Plaza suite C
Alamo, CA 94507
(925) 718-8100
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Recent Reviews:


Products are excellent, service at brick and mortar store is friendly, competent, and knowledgeable, fulfillment from online store is timely, return policy is fair and generous.
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Everyone was so friendly and very helpful with the purchase of my new bike! They even delivered it to my house!!
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My experience at Trek Alamo was excellent. Raleigh was there to greet us and helped my the perfect bike for my son's 7th birthday. Thank you for keeping the bike and delivering it to my doorstep on the exact day time I needed it to surprise my son on his birthday. I spoke to Scott on the phone to schedule and Dan brought over my bike. Thank you all. We plan to trade up in a couple years for another bike for him. Thanks again, [FIRST NAME REMOVED] V
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Scott was excellent, his insights and recommendations on the type of bike I got was spot on. Other bike shops spend the time as well but his perspective was a biking enthusiastic feeling rather than selling a Trek bike. Thanks, [NAME REMOVED]
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Great service
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Trek Alamo is by far the best and most conscientious bike service facility I've worked with in my 40 years of riding. They spend the time thoroughly going through every component and making recommendations. The service is not inexpensive, but overall well worth it.
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Great service! Knowledgeable staff.
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The showroom and the majority of the offerings available are great, there's always something worth checking out. The staff does a nice job recommending other items of interest, and it never feels like an upsell, more like they're genuinely trying to improve my overall Trek experience and make the purchase meaningful. The mechanics are helpful and willing to educate you rather than just hand you a finished job. I also appreciate the generous test ride policy, it's always good to get a real feel for a bike before committing. Overall, the staff is friendly and helpful, and I've bought my bikes from this branch almost exclusively because of that experience. One area for improvement: phone interactions can be inconsistent. Some staff members come across as curt or dismissive on calls, almost like I've caught them at a bad time. It's a contrast to the in-store experience, which is consistently warm.
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quick turnaround on large scope jobs on two bikes simultaneously. Thorough inspection in advance. Understood and supported my "no compromise" approach.
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I love how well things are made in terms of their quality and appearance.
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The service work at the Alamo store is always timely and top notch. Everyone is friendly and very knowledgeable. I always feel that they have my back.
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Excellent and knowledgeable staff. Always helpful.
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Dan and staff were very helpful
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Friendly and knowledgeable staff, quick service turnaround. Marcus is a great mechanic, with good attention to detail.
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The shop manager, Dan, and his team have created a welcoming environment with a clear goal of getting the right bike for their customers. There was no rushing in the process and in my case, where I wanted to customize my built, a genuine enthusiasm to get it done. Great overall experience!
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Excellent service - friendly, quick, quality work. Highly recommend!
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I found what I was looking for.
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Friendly staff, capable mechanics, and a well stocked store. Also, very timely turnaround on service work orders.
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Great service and friendly knowledgeable staff. I highly recommend the bike shop!
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Timely, good quality
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