This was my first time in the TREK store. My son has been waiting to purchase his first TREK bike, so I wasn’t sure how things would go. I needn’t have worried—the manager and sales person were fantastic. They were knowledgeable, friendly, approachable, and very thorough in answering my many questions.
Always very friendly and professional willing to help and answer every question you have. I have purchased 2 bikes from them and I will definitely go back for another one.
You guys are great! Friendly, kind, funny. We are lucky to have you in our neighborhood and thank you for supporting Star Track. Sending you thanks from our coaches!
A big thank you to John M. for helping me replace my tire and Diego for checking out the noise coming from my bike. Both were incredibly helpful and knowledgeable. Always love coming to Trek Forest Hills for the excellent service and friendly team!
Customer service is strength.
Both John's and young lady, (sorry, don't remember her name) very helpful with BOTH my granddaughters bikes(Frozen and Barbie) flat tires.
Keep up good work