Good quality products and a very knowledgeable team who know and love cycling. Always feel you get really honest advice and the team are passionate about their clients enjoying their cycling experience.
The shop is very well stocked with lots of choices. Staff are very knowledgeable, patient and helpful! It is well staffed so you don’t have to wait much to get help. It’s a pleasure going there.
Trek has been a trusted and reliable product for me. However, the customer service rendered was outstanding! Humberto was extremely knowledgeable, patient, and helpful from initial phone call to delivery of purchased bike.
Best bike repair experience I ever had . Everyone was very urgent and listened to my request . Didn’t hesitate to take my bike for repairs and knocked it put in 25 minutes . The staff was keeping en updated and did and amazing job overall . I suggest 100% this store for bike repairs .
Your products are very high quality, and the customer service i received from Humberto a Trek of Pasadena was great, also i visited Trek of Santa Clarita and Omar was also very helpful.
Incredible team! Taught me about bike racks, helped me install it on my car hitch and put my bike properly in place. All while hyping up my new biking journey. Great experience!
The service from my local Trek bike shop has been consistently excellent over the past 5 years, the staff in particular are honest and genuine when it comes to showing Trek bikes and servicing my bike. They have consistently gone above and beyond to make sure my bike was always running just right.