Response From Elements Massage Queen Creek
October 04, 2026
Thank you so much for taking the time to share your feedback with us. We’re so glad to hear that you felt our front desk team provided impeccable customer service and that you enjoyed the cleanliness of the studio, the aromatherapy, and the overall atmosphere.
We’re sorry to hear that your massage didn’t fully meet your expectations. You should never have to repeatedly ask for areas discussed during your consultation or for the pressure to be adjusted, and we understand how that could leave you feeling like you didn’t get the most out of your session. We also appreciate you pointing out the excess oil and lotion, as that’s something we’ll be addressing with our team.
We truly appreciate your understanding and your willingness to give us another opportunity. We’d be happy to help you find a therapist whose experience and massage style are a better fit for what you’re looking for. We hope to see you again soon!