We purchased 2 Trek bikes and 3 helmets. The people were nice and helpful. We also have had our bikes services there. The guy I worked with was very friendly, very knowledgeable, and helpful. The bikes themselves are well made and perform well but what stood out to me was that guy’s service. I’m sorry that I forgot his name.
Always knowledgeable and professional. I came in, again, with a low tire. They had me fixed and out the door in 10 minutes, again. They care and take good care of you.
They are awesome! If you ride bikes, want to ride bikes, or know someone who rides bikes or wants to ride bikes, then go see them because they are awesome...and they ride bikes!
The great staff there are Da Bomb! Without exception they are knowledgeable, professional, meticulous, and feel like old friends from the get-go. Phoebe, Mike, Jimmy and all the crew are a pleasure to work with every time. I almost look forward to another flat tire on my Verve or folding ebike as a pretext to visit!
And the unconventionally garbed alpaca or llama impassively supervising the showroom floor is impressive as well!
Mike was knowledgable and accurate in his estimate for services. Services performed on my bike refresh were well done - now its like I am riding a new bike.
Brought my bike in for a level 1 tuneup….and as always everything went great. Even though my bike is at least 10 years old I felt like I was riding a brand new bike.
Mike and Phoebe were great. I received a text message from Phoebe when the bikes were ready to be picked up. Mike went through the bikes with us. They made the process easy.