Even though they were busy with repairs coming in, employees made sure to recognize that we were in the store room and needed assistance. The advice about which bike would be the best fit was exactly what we needed to make a decision.
I had a warranty repair that Mike worked on, over the course of 3 weeks, he continued to update me on the status. Both Mike and Trek went above my expectations once the repair was completed, Mike followed up with me to ensure the bike was riding properly..A big shout out to Mike and all the employees at Trek Warwick.
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I am impressed by how well Trek bikes are made. I am BIG on customer serviice, & all whom I have met are always very freindly & informative. Their suite of bikes is impressive: from the high-end to those that are much more affordable to most people. Top Notch! - Larry Spencer