I only get my hair coloured and cut every 6 months, and it is something I look forward to. I always feel welcome the moment I enter with the warm greeting I receive and an offer of water, tea, or coffee. Billy does a phenomenal job with my hair. She is so knowledgeable and experienced and I always feel confident knowing that she is giving me the perfect colour and cut for my hair type, face shape, and lifestyle. I also love chatting with her the whole time. We have great conversations, and I always leave feeling like I just had a lovely visit with a friend. The Aveda products are also lovely. I hate products that use harsh chemicals and fragrances, so I love the feeling and natural scents of all the products used in my hair. So all in all, my experience at Luum is always fantastic, 10 out of 10, perfect from beginning to end! :)
The stylist - Olivia- was great! She was able to keep me in a conversation the whole time even though I usually struggle with small talk.
The scalp and neck massage was incredible and the massage chair at the hair washing station was amazing!
I was 100% satisfied with my cut and color
I just felt very welcomed for who I am and I felt like my haircut ideas were applied well. I really loved meeting Billy and overall it was a great first experience at the salon and I think I plan to return in the future.
Super friendly and welcoming atmosphere. My stylist, Rebecca, is always ready and on time and is a great stylist. She takes the time to understand what I’m looking for, in a style, and always delivers a great cut.
I really enjoyed Billy, my stylist. She really took the time to explain what cut would work best for my hair type. She also gave me a tutorial on how to style my hair. The massage chairs are amazing and I had a great experience
I love how friendly Kristin one of the hair dressers was very friendly and made me feel as comfortable as I can get and made sure if I wanted any refreshments! I will def be back and recommending to family and friends
Rebecca takes the time to listen to what you’d like and offers suggestions based on your hair type. Plus having someone else wash your hair never hurts! The atmosphere of the salon is welcoming and clean and the girls always pump you up on your way out!