Everyone I talk to was very practical and how much money I was spending versus what I was trying to fix on the bike. They did me an awesome favor by getting my son's bike done in a time pinch and also helped me out on price with my own bike. I am completely outside of my depth as it relates to bike repair. So, I would have never known if they had "taking me to the cleaners", but their intent was genuine and will certainly be the reason that I come back.
Great customer service and the
Amount of insights and product knowledge to help one navigate the pro’s and cons! Makes purchasing much easier from folks you trust!
Tell Allen was very helpful getting my son’s bike ready to ride. They were great at communicating with me and letting me know what was happening at all times. I really appreciate their service!
Although I have not experienced the actual brand product, I am a recipient of the hospitality and professionalism from the gang at Trek Allen, Texas.
I’m a firm believer as a business owner that you can have an outstanding product, but the representative and the face of your product speaks volumes.
Very helpful with finding a new mountain bike. They didn’t try to upsell me, but listened to what I was looking for and helped me find the right bike. I couldn’t be happier with the purchase. Would recommend them to anyone in the market for a bike.
The whole team at Trek is helpful and friendly! Whether you need a new bike, service or just a few accessories they treat you like family. I wouldn’t go anywhere else!