Rico stopped what he was doing and went out of his way to help me with a tire blowout. I’d called and spoke with him before I brought my Trek Verve tire in. He didn’t know me as a previous customer but was very helpful and had me back on the road in no time. Excellent customer service!
Good customer service. I needed a new front tire and kick stand.
When I got home, my front brake was not working. I returned to the shop and it was a quick fix.
I had an awesome experience. Harrison was patient, knowledgeable and great to work with. I appreciate that Trek assembled the bike for me and attached the additional accessories that I purchased as well. Excellent service!
The service staff is great. They always try to give me the best for my bike without giving me what I don't need. They also look for every way to keep my costs down while giving me the best.