I like the caliber people you hire, that know what they are doing. Not creepy people like another service I tried. When you say you will be here, you show up.
I like the way Northwest communicates with me. They let me know when they are coming, and if there is a change, they notify me right away. I also really appreciate the kindness and friendly manner of the technician who comes. He always lets me know he is here, and even explains about certain bugs and what he does! So glad we chose this company!