Ian and Jason both were so helpful. They just are peasant to deal with. I came in with an issue about my bike. They troubleshooted with in just a few minutes .. amazing! I had my bike returned so quick. Both of them are very personal. Easy to to talk to, and you don’t feel rushed.
Brought my first ebike. After looking around on line and at some bike shops found bile I liked at the Trek shop.
Custom service was great answer all questions. Bike was ready the day they said it would be.
Very Friendly and inviting atmosphere. My bike needed service and they did not try and over sell the service or parts. My bike was ready when they said.
I purchased my bike in the store and all the employees have been great throughout the entire process. I made some upgrades to my bike after the purchase and everything was done quick with no issues. Every time I stop in the store the staff is always friendly and very knowledgeable. Jason and Ian do great work on repairs and builds. I would highly recommend the Trek Store in plainview.
Ray Buttacavoli