Trek Bicycle Bee Cave Googlemaps

   2211 Reviews
12005 Bee Caves Road
Austin, TX 78733
5126348844
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Recent Reviews:


You staff is so friendly and knowledgeable and always willing to do a bit more to serve your clients
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I'm a Trek owner so I'm familiar with the brand. The people and their customer service are what makes this shop great. It was fun all-around and I know they will stand behind their service and products. First-rate!
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Brett Howard is professional, friendly, knowledgeable, upbeat, and reliable for accurate information and quality repair and maintenance. He offers inherent trust to his customers as a bike mechanic. He also asks the customer relevant questions about how they want the repair done. Brett gives proper time to each customer, neither rushing, nor taking too long with a given customer. Visit the Trek Bee Cave service department for honest, competent, and friendly bike service. Five stars.
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Customer friendly, helpful, service is very knowledgeable and repairs at a fair price
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Super friendly and knowledgeable staff. Great products and shop.
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David was awesome and helped me get my sons bike back on the trail in a timely manner!
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The service staff was very friendly and knowledgeable on how to best fix up my son's mountain bike. Turnaround was quick and they did a great job!
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Good people!
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What a great experience! I had just completed 35 miles of my first lap around the dam; and noticed a slight knee pain. When stopping in the shop, the team quickly assessed my seat was too far forward, adjusted, and got me back in the road in no time. Thank you for the professionalism and for quick adjustment to my fitting!
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The staff is awesome! Victoria and James were great to work with, knowledgeable, and seemed as excited as I was about my new bike. Communication was timely. We had to order a couple items for bike and they got right on it and exceeded my expectations. All in all it was a wonderful experience. Highly recommend!
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Great friendly customer service. Good variety of products.
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GREAT CUSTOMER SERVICE AND GREAT PRODUCTS.
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Brett is terrific
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The service department takes the time to talk to you and check out your bike before initiating repairs. They are kind and good listeners.
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They were honest, flexible, listened to me and communicated well along the way. True experts.
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I always appreciate the attention to detail and discussion about what issues I’m facing when I take my bikes in for service… whether that’s my carbon fiber, or more recently, an old school centurion. Highly recommend!
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Friendly and knowledgeable staff!
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Great products
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Friendly, quick, knowledgeable
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Excellent service as usual
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