This is the second time I’ve used the Trek Parmer service team and I appreciate the service and work! Very friendly and knowledgeable; thank you for being my go-to bike people!
Everything was great. I asked to bring my bike in a day early because I had to drive to Houston on the day I originally scheduled to bring the bike to Trek. I was accommodated without any problems for which I am grateful. The bike rides and looks great now. Thank you very much
I had a great experience really great customer service and they have a variety of options according to your needs. Also, wanted to thank Caitlin for helping through the process of purchasing a mountain bike for the first time as she was very knowledgeable.
I truly appreciate the staff at the Parmer location in the greater Austin area -- they are both personable & knowledgeable. They are extremely helpful in choosing the right products & accessories, and the maintenance/repair folks to great work. I never feel like I've been overcharged.