Trek Bicycle Research Googlemaps

   2607 Reviews
10947 Research Blvd
Austin, TX 78759
5123457460
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Recent Reviews:


Awesome staff! Very friendly knowledgeable and efficient!
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Excellent service as usual by a group of very respectful, friendlly Trek staff members. Highly appreciated ans would always recommend.
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Great bike great service, I ride a lot.
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Great service and discussion to match a bicycle with my needs.
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Service and maintenance team were fantastic. I didn’t deal with any of the sales members on this visit, but certainly seemed like they were also making the people coming in smile.
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Best Bike Shop in Town!
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Great service, good choice of products, TREK had the model in stock with all the accessories needed, easy shopping
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Trek (and its predecessor Bicycle Sport Shop) have always provided both excellent customer service and bicycle maintenance/repairs.
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Service was friendly, quick, and thorough - as always.
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Everybody is very friendly and knowledgeable.
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Dino had me in/out quickly, which I appreciate since I had very limited time. But for his help, I wouldn't have completed purchase likely.
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Great staff and good products
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Sales person Tristen
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Very prompt and reasonably priced repairs.
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Dino and Logan were both total pros. They took the time to answer all of my questions when purchasing a Checkpoint SL bike. Dino went above and beyond to share his extensive knowledge about bike setup and maintenance with me - truly valuable as I'm new to gravel bikes and clipless pedals. I've shopped at the Research store since the early 2000s and its great to see long time members of the team still there. The Checkpoint SL5 is riding like a dream and has a great price to value ratio. Great product sold and serviced by a great team. Highly recommended!
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Whole team was super helpful with my new bike purchase. I’ll fir sure be going back for any maintenance need I have.
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Friendly staff, trustworthy and reliable
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Every time I've come to Trek I've experienced great customer service. It's my first stop anytime anything goes wrong with my bike or my children's. I'm so glad I live around the corner from one!
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excellent customer service. the engineers on site are knowledgeable and courteous
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The information is clear, and the pricing is fair.
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