Halbert and Eddie went above and beyond, ordering my TREK Domane+ and getting it dialed in to fit me as well as accessorized. Eddie spent 3 hours making sure I had an optimal fit! This may be a Trek company store but they treat you like friends and family.
Trek bikes are high in quality, very durable and reliable. Service is very good, dependable and efficient. Technicians are informative and detail-oriented.
I own a Trek bike that I purchased from your store more than a decade ago. Since that time, you’ve serviced this bike well.
I have a vintage German bike that you put new tires on, replacing the original tires from when this bike was made, back in 1966. You also checked this bike out for other issues and fixed those issues.
I just bought a new Jack Rabbit e-bike that went flat recently. You replaced the tube, I believe and the bike is fine now. Your service team is respectful, professional, and fast.
I wish I had thought to ask what was wrong with the back tire on my e-bike, because I did not find that information on the receipt. I know the tube was replaced, but I should have asked where the tire leak was coming from.
You have a nice selection of accessories and bikes in your shop. I appreciate your friendly, professional, and fast service.
Trek is the best! We’ve been shopping at Trek for almost four years and every time we’ve had a question they have been so helpful and friendly. They take time to talk to you and share their expertise. Would absolutely recommend!