Quality of service and information
Expertise and approachabilty of staff
Quality of parts - Saves having to order stuff online because it's available from the local shop
Very poor customer service! Had an issue with purchasing online so I contacted the shop via email, the first email was replied back to quickly. However after that my emails were ignored for almost 2 weeks, even after sending multiple emails. I eventually got an email back with an online purchase order for items I had since gone elsewhere for as I couldn’t be waiting any longer for a reply. Not two hours after receiving said email I got a phone call to see if I was going to order the items or not. I would definitely not recommend this shop to anyone, and will not be purchasing off them again in the future