Extremely friendly phone service by Tristen. My old records were available to reorder from and my order was done within 24 hours. Very reasonable prices. I am ordering from California and will continue to order from Decals. Thank you for your exceptional service. Sincerely, Dee
Very pleased with the ease and quality of the stickers I ordered. Only problem that slightly delayed my order was the special file format originally specified of my artwork. I had to use A.I. to convert, and then did not like the finished proof I was sent that it resulted in. In the end, it turned out that my original, very common format worked just fine. Whitney did a great job, and the turn-around time for my order was very quick.
I appreciated the quick, expert and professional response to inquiries as well as the sample product which allowed me to make adjustments before the final order.
10/10 I highly recommend. I worked with Andrea on my order request. She was patient and able to assist us even after the order was placed. I am already looking to order more. Thankful to be in good hands with it comes to branding your company logo. Thank you Decals.com!
Decal's customer service team we're extremely helpful with any issues we faced. Quick and concise messaging that really helped me get exactly what I needed!
I really appreciate their effort!
First time I've ever ordered a custom car sticker, and since it would be from artwork I would upload, I had questions about file formats, and details about how it could be cut out, since the edges were complex. So I phoned the Customer Service number at the top of the page.
With no waiting at all, I got Codi on the line. She was very thorough in explaining the details I needed to know about format. When it came to my complex edges, she clearly explained the different kinds of cuts they could do. It became clear that I needed a border around the image with less complicated shapes. I told her I could do that, and asked if I would email the image to her.
The following morning she phoned to say the image would work fine, and during our phone conversation she sent me a form with the specs of the image, a price quote, and shipping details for me to confirm all was correct, and agree to the price. I clicked the link to confirm, and she immediately got the order started.
Easy, friendly, clear communication, and quick service.
I have only to wait until my sticker arrives to see how good it looks and how easy it is to apply to my car. But I suppose that will be another review.
I was pleased by the prompt, professional and friendly service, amazed actually. There was a lot of attention to detail and helpful hints. I am looking forward to the final product and have no doubt that if any issues arise, I will get a help from these professional people. I am going to recommend Decals.com to everybody I know in need of this unique service.