Very fast turnaround! I dropped my bike off the evening before for a level 2 service, along with new front brake pads and handlebar tape, and it was ready late the next morning. Also the staff was just simply friendly and made me feel welcome. And the most important things is they do quality work.
Great products, maybe even better service! Everyone knows how to deal with customers and extremely knowledgeable about inventory that they sell. Very accommodating and a great experience.
I got asked if I needed help by four different people while I was in the store. A lot of the times you walk into a store and it's impossible to get somebody to help you so I appreciate that
I love my bike. But what is better than my Trek bike is the phenomenal service I receive whenever I need adjustments to my bicycle.
Most recently, Eddie helped me with my service and took the time to thoroughly explain what needed to happen to keep me riding. Seriously, these Trek store employees are amazing!
The service department hit it out of the park for this job. Christine checked my bike in when I dropped it off and was thorough, quick and concise. Excellent job!
The Albuquerque store is well run with very knowledgable and professional staff. The repair department is superb.
Mike Humphries, the store manager has a very good repoire with customers and staff.