The service department was friendly, knowledgeable and very thorough! They did a great job on my bike and returned it not only fixed but super clean. Verne is amazing!
Vern and the team were very knowledgeable and helpful in assisting us with our upgrades to my son's bike. Work was completed and bike was ready for pickup in less than 24hrs! Thank you
We had such a great experience at Trek Encinitas! We came in about 30 minutes before closing, and Tim took the time to help us pick out the perfect first pedal bike and helmet for our toddler. He was incredibly knowledgeable, professional, and patient, and never made us feel rushed despite how close it was to closing time.
My son has been riding his new bike nonstop and absolutely loves it! We’ll definitely be purchasing all of our family bikes here from now on. I’ve already recommended this location to friends. Thank you, Tim, for making this such a great experience!