Friendly and knowledgeable service techs. They took care of a problem quickly and at no charge. I will definitely take the bike to them when there’s real work needed.
Toby B
I have always received excellent service from the mechanics at your store. They know what they are doing and they get it right the first time. What I am also impressed with is that Trek La Mesa encourages riders to bring in their bikes needing repairs no matter what the brand. This makes it very convenient for me as I have had two other brand bikes repaired there. Another thing is the turn around is much faster than a lot of other shops. I'll keep coming back.
Trek La Mesa exceeded my expectations. They honored the free service that came with my 2025 bike purchase even though I was a few weeks past the one-year deadline. The technician discovered that something had been missed during assembly at another Trek store and went above and beyond to make it right. My bike was expertly tuned and ready in just a few days, much faster than many other bike shops. Excellent service and a great customer experience. Highly recommended!
I love how you handled my problems with fixing my bike. You knew exactly what was wrong and what you needed to do to get it fixed.
Also the price was very reasonable, way less than I thought it would cost.
Also the Trek service guys got the job done quickly so I could get back on the road.
I’m very impressed with the service and atmosphere of Trek Bicycles.
Thank you very much!
Mike
I love the customer service. Every time I’ve gone into the store they have helped me out tremendously. I recently had a problem with my pedals with a race the next day. They help me get new pedals and make sure I was race-ready.
A pleasant and professional experience. Everyone I dealt with was knowledgeable, helpful and friendly.
Will be bringing my business here in the future.