They are super friendly, worked with me on the best time to pick up my bike, helped pick out accessories and installed them all in record fashion to ensure I got to the train station with my bike on time. Fun, friendly, skilled people.
Myself, I would love to own a trek bicycle store. They have great products and the best service. Roger in service is so respectful considerate and professional. They all are so friendly and professionalā¦mark
Tennisen Schwartz was the most kind person! They were so incredibly helpful and insightful in getting my fenders put on my bike. I had some initial troubles and went the route of returning to the store to ask for help. Not once did I feel silly for doing so, and I felt really affirmed along the way, especially after the work was completed. Thanks a million! I will definitely be back.
Great helpful knowledgeable, friendly service.. I bought an E-trike on Amazon a when it was delivered the shipping packaging was crushed and falling apart while unpacking a putting the trike together we found it was damaged a missing parts .an has many issues ..The SlabTown TREK Bike Shop is around the corner from where I live and I've taken the trike into there shop several times for help with minner adjustments and for a full evaluation of its condition turn up and serious repair of the trikes headset they have Ben great help to me while Amazon and there Third party seller totally jacked me for $1600 bucks of damaged e-trike an have refused to replace refund or take any responsibility for the condition it was delivered in.. the Slabtown Trek bike Guys are really good peopleš!!.. Check Em Out!
I've been riding trek since the beginning of time I always seem to go back to them I've also had Gary Fisher's as for the shop they're great nothing else to say but that
I was able to get all my questions answered. The employee took a lot of time with me to show me my options and and let me know about services that I could take advantage of. They were very patient with my many questions and I got some answers I have been searching for online for the last few weeks. I really appreciated it and I will be back.
The team was super helpful when I came in with serial flat tires, helping me pick out new tires and gave me tips and tricks on how to change my very tight tires. They taught me then let me try on my own as an added bonus. Great vibes in this store!
The service at Trek Slabtown is phenomenal with well-trained and knowledgeable staff. My off brand bike was repaired within 24 hours
with help from Roger. I can't say enough good about the vibe there. Other shops in town were dismissive, so the service and atmosphere at Trek was refreshing. Definitely buying my next bike there!
The people working in the shop were super friendly and helpful. They answered our questions and assisted us in making decisions on the best products for us.
This shop is so helpful at assisting me, who knows very little about bike mechanics. They always do so in a way that is less critical of me than I am myself!