Pete was great! We came in wanting to learn more about e-bikes and he helped us determine which bike would fit our needs. He’s extremely knowledgeable and friendly. We are thrilled with our bikes and so happy that we have such a great local bike shop for service and support. Our experience was fantastic!
Brian helped me select a helmet, he gave me several options to choose from. He took the time to make sure I was getting the correct fit and size. Excellent customer service. I've always received Excellent customer service from this location. Thank you!
Steve W.
The service was prompt and well done. When I went to pick up my bike, the woman who was at the register was able to move the bottle cage and my lock into the right position for me. She was very friendly and helpful.
Pete and Brian were the reason we bought from the store and made our experience amazing! They were friendly, knowledgeable, not pushy, and made our shopping experience easy.
I have used the service department-very friendly and often can fix problem in a short amount of time. They answer questions and don’t push services. I worked with Sterling and he was great. I’ve worked with others as well and have always had a good experience.
I live very close to a Trek store but prefer Westmoreland-better hours than other stores.