Eastern propane is a great company and I appreciate the level of flexibility they have when dealing with their customers. We have been with them since 2002 and we are very happy.
The contract gets renewed automatically and I don't have to do a thing.
The deliveries are automatically done and I don't have to worry about running out of propane.
Locking in on a price has worked out very well.
I am very happy with whoever handles these processes.
We’re pleased with everyone we’ve met or talked to. Always helpful despite the big company takeover some years ago. The app however which used to be simple & useful is NOT useful with its last few updates. Up front I want to see how much propane is in our tank(s). And where to ask for a fill-up. And it should be easier to get the tanks topped off for people who live in problematical places.
Everyone was helpful when we ran out of propane. The ladies I spoke with were wonderful and very professional. The delivery guy was at my house within a half hour. I was not aware someone had to be home good an inspection and they were able to have another tech come and meet me at 4pm to unlock and test my system. Thank you to everyone for going above and beyond.