Brittany Tucker, is the reason why I stayed with your company. I was going to switch to another company, because my neighbor 2 doors down was paying about a dollar a gallon less for propane. Brittany reached out to me, and corrected the issue when someone else told me that there was nothing they could do about it. That’s great customer service. Being told there is nothing we can do to a long customer is just not acceptable. Thank you again Brittany and keep up the great work.
From the first day I started doing business with Eastern Propane which was back in 1985. It was the end of December, I just purchased the house and the propane tank was empty.They came out not knowing me at about 8:00 at night filled the tank and I've been doing business with them ever since. One night when the kids were young, it was Christmas Eve, and all of a sudden the house started getting very cold. We had a furnace issue and they came out on Christmas Eve, fixed the furnace and saved Christmas for our family.
You don't find companies that treat their customers any better than Eastern propane!