I have been dealing with this company for over 33 years. They are very dependable and I feel I have a very good working relationship with them. They are very responsive to any issues and I can depend on them to get me propane when I need it. They explain their billing to my satisfaction. I have several utilities that depend on this service.
The driver came out to my house and was not able to get in the back yard because I had closed it off due to it not closing properly. Instead of giving up, he went around the house the long way and found that he could get to my tank and that I did not have any mean dogs in my yard. He was very nice and friendly. I really enjoyed his patience and demeanor.
I ordered gas for my 83 year old father you how our elders are about getting gas before winter they will worry themselves to death , we'll let me tell you I ordered the gas for him they delivered within days and that really eased his mind , I am very thankful !!! Thank you Victoria Smith
Products OK. Service is another thing. Hard to get (Usually) on the phone, very difficult to get on & conduct business on computer. Always get late duns for payments paid. Confusing billing system. Now have to pay with credit card prior to receiving service. Over 30 years of being customer & still using Gas, Inc. Will recommend you to new homeowner if I sell.